To use HarvestSync app, the user should login with a ForestHQ account. If you do not have an username, please contact your company administrator or if you do not have a company administrator contact Treemetrics support (support@treemetrics.com)
If you have forgotten your password, you can can create a new password on the ForestHQ online platform. Follow the "forgot your password" link on the login page.
An internet connection is required to connect to ForestHQ.
HarvestSync is an Android application. Please contact Treemetrics Support to request a trusted version of the HarvestSync app.
A link will be provided to download an .apk file (Android Application Package) to your mobile device. Opening this file on the phone / tablet device will install the HarvestSync app.
Important: Only download and install apks received directly from Treemetrics Support
On most Android devices:
Go to your phone’s Settings
Go to Security & Privacy > More Settings
Tap on Install apps from external sources
Ensure Allow app installs is ON
Select the browser you want to download APK files from (e.g. Google Chrome, Firefox, etc)
Go to the browser and download HarvestSync.apk
Go to the folder you downloaded HarvestSync.apk (e.g. Downloads)
Double click in the HarvestSync APK file and follow the installation steps
Accept the required permissions
On Samsung devices:
Go to your phone’s Settings
Go to Biometrics and Security > Install unknown apps
Select the browser you want to download APK files from
Ensure Allow app installs is ON
Go to the browser and download HarvestSync.apk
Go to the folder you downloaded HarvestSync.apk (e.g. Downloads)
Double click in the HarvestSync APK file and follow the installation steps
Accept the required permissions
Go to your phone’s Settings
Tap on Security
Under Device administration
Ensure Allow app installs is ON
Go to the browser and download HarvestSync.apk
Go to the folder you downloaded HarvestSync.apk (e.g. Downloads)
Double click in the HarvestSync APK file and follow the installation steps
Accept the required permissions